The Student Accounts Office is located on the first floor of the Caddo Center beside the Cashiers Window.
The Cashier’s Window is open Monday - Friday from 8:30 a.m. to 4:30 p.m.
Billing Address
All paper bills, notices, refunds without direct deposit setup, and tax forms without an online consent are sent to the billing address on file. It is the student's responsibility to ensure a billing address is setup and is up to date. To check your billing address or setup a new one, follow the steps below:
- Login to Self Service Banner
- Select the Personal Information tab
- View Addresses and Phones (check billing address types)
- Go back and click Update Addresses and Phones to make updates as needed.
Call 870-230-5430 or email studentaccounts@hsu.edu for billing inquiries.
Student Refund Checks and Direct Deposits
Student Refund Checks are processed weekly and ready to pick up by each Friday. Please bring your student ID when picking up your refund. Checks not picked up in a timely manner will be mailed to the address on file.
Sign up for Direct Deposit to skip the refund line and receive your refund quicker. Complete the direct deposit setup in your student account portal by selecting the refunds tab.
Aviation Payments & Withdrawals
Aviation accounts are for students majoring in Aviation. Flight Schedule Pro is a separate software used to track tickets for fuel, flight time and other charges.
The minimum amount to open an Aviation account is $500.00 and credit balances must always remain above the minimum amount. Credit card deposits are accepted at the airport; cash and check deposits are accepted at the Cashiers Window.
Aviation deposit withdrawals are only allowed when withdrawing from the Aviation program. Please send a formal request to studentaccounts@hsu.edu from your school email and a check request will be made through accounts payable once approved by the program director.
Rehab, Miscellaneous Billing and Veterans Benefits
For questions regarding Rehab, miscellaneous billing and Veterans benefits, Contact our Third-Party Billing Analyst at 870-230-5121.